Terms Of Conditions
Himalko Tea Terms of Use
Welcome to Himalko Tea!
These Terms of Use apply to our website at www.himalkotea.com and any related sites. By accessing or using our site, you agree to these terms. If you do not agree, please do not use our site.
Agreement to Terms
By using our site, you agree to follow these Terms of Use, along with our Privacy Policy and any additional terms that may apply. We may update these terms periodically. Continued use of the site means you accept any changes. Please review these terms regularly.
Intellectual Property
- Ownership: All content on our site, including text, graphics, logos, images, and software, is owned by Himalko Tea or its licensors and is protected by intellectual property laws.
- Use: You may view and print content for personal use only. Commercial use, reproduction, or distribution of our content without written permission is prohibited.
Prohibited Uses
- Misuse: Do not use our site for any illegal or unauthorized purpose.
- Harmful Content: Do not upload or distribute viruses, malware, or other harmful software.
- Disruption: Avoid actions that may disrupt or interfere with our site’s functionality or others’ use of the site.
We reserve the right to terminate or block access to anyone who violates these terms.
Orders and Payments
- Order Placement: When you place an order, you are offering to buy the product at the listed price. All orders are subject to availability and confirmation.
- Payment: Payments are processed through Shopify, which handles all payment transactions securely. We do not accept checks or other forms of payment.
- Shipping and Risk
- Shipping Times: Delivery times may vary based on availability and shipping conditions. We are not responsible for delays caused by the postal service or other factors.
- Risk of Loss: For domestic shipments, the risk of loss passes to you when the package is delivered to the carrier. For international shipments, risk passes upon delivery at our warehouse. You are responsible for adhering to all applicable export laws.
- Returns and Refunds
- Defective Products: If you receive a defective product, contact us within 30 days to request a return or refund. Follow our return instructions carefully to ensure proper processing.
- Bulk Tea: Returns on bulk tea are only accepted if the seal is intact. We do not accept returns simply due to personal taste preferences. We recommend purchasing a small amount first to ensure satisfaction.
Warranties and Disclaimers
- “As Is” Basis: We provide our site and products “as is” without any warranties. We do not guarantee that the site will be error-free or that products will meet your expectations.
- No Warranty for Harm: We disclaim all implied warranties, including those of merchantability and fitness for a particular purpose. Some jurisdictions do not allow the exclusion of implied warranties, so this disclaimer may not apply to you.
Limitation of Liability
- Exclusions: We are not liable for any indirect, special, consequential, or punitive damages, including lost profits.
- Maximum Liability: If we are found liable for any reason, our liability is limited to the amount you paid for the goods in question.
Indemnification
You agree to indemnify and hold harmless Himalko Tea, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, or expenses arising out of your use of the site or violation of these terms.
Miscellaneous
- Waivers: Failure to enforce any part of these terms does not constitute a waiver of that term or any other term.
- Severability: If any provision is found to be invalid or unenforceable, the remaining provisions will still apply and be enforced.
Complaints and Contact
We aim to resolve any issues or complaints promptly. If you have concerns, please contact us.
Contact Us
Email: himalkotea@gmail.com
